2006 Nissan Titan Repair Question
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Hello Everybody, I have a question that hopefully someone here can help me with. I am working on a 2006 Nissan Titan and the radiator support has damage but Progressive wants it fixed not replaced. If any of you have worked on one before you know that the radiator support is a combination of composite plastic and metal. The problem is that at the top of the support where the composite connects to the metal the bond is broken. I cant find a position statement from Nissan on this type of repair so if you had this in your shop would you fix or demand a new one from Progressive?
We always replace, I would not repair it..
Fight with them to replace it, if that is the case.
If you aren’t comfortable repairing something, then you shouldn’t. I’ve never heard of anyone wanting a composite rad support repaired, that is just odd.
I wouldnt want to fix it either. Insurance adjusters can be just plain dumb sometimes. It might get you black balled but I would get the customer envolved and let them know what kind of a repair their insurance company is trying to give them.
Just to give you guys an update, I told Progressive that I wasn’t going to repair it and that if they didn’t want to replace it I was going to contact the customer and let him know what was going on. After a short argument with the adjuster and then his manager :chair they finally agreed that it needed to be replaced.
It’s crazy how many corners the insurance company wants to cut on repairs. If the vehicle had been steered to a DRP shop like they initially tried to do, the repair would have been done incorrectly and the customer would have had no idea…:unsure:
Yep it all about paying out as little as possible.. We have been DRP free for 8 years now(was on 30 programs, all the big companies, some small ones to), best thing I ever did.. Profits are much better, less stress, better repairs, happier customers.. Its a win win, to bad we had to many uneducated shop owners out there that let these DRP programs exist. You can make more money as an independent, but you will actually have to market your shop! Not let the insurance company do it for you..
you might be able to fix it but it will be hard to make it look pretty and impossible to return it to pre-accident structural condition. you did the right thing 😉
[quote=”ding” post=19429]you might be able to fix it but it will be hard to make it look pretty and impossible to return it to pre-accident structural condition. you did the right thing ;)[/quote]
yup I concur … there is no proper repair on those … good job soldier :hunt
:agree
[quote=”IAMRICO” post=19422]Just to give you guys an update, I told Progressive that I wasn’t going to repair it and that if they didn’t want to replace it I was going to contact the customer and let him know what was going on. After a short argument with the adjuster and then his manager :chair they finally agreed that it needed to be replaced.
It’s crazy how many corners the insurance company wants to cut on repairs. If the vehicle had been steered to a DRP shop like they initially tried to do, the repair would have been done incorrectly and the customer would have had no idea…:unsure:[/quote]
Well…I’ve work and have worked in DRP shops, as far as quality goes, it has more to do with the shop itself. I know I/we have pissed off a few companies/adjusters before by refusing to repair certain things, even if it may affect the DRP relationship. Most, however, and easy going.
The topic of DRP shops is a very interesting one indeed…
We are a DRP shop for a couple insurance companies, but there are insurance companies that I would never be a drp for, since all they wanna do is save a buck and screw the customer ultimatly making the shop look bad. But I guess if your not willing to fight to get the job done correctly and to a pre loss condition then that falls on the shop or the owner. Imo some shops need to be alittle more educated on how to deal with these issues. As well as the insurance companies complying with manufacture repair procedures. With all the new metals going into these cars and trucks to protect its passengers, depending on the repair, most manufactures are sayin to replace structural components not repair as it is unsafe and not doing the job it was intended to do. If the shop doesnt follow procedure then the shop could possibly end up buying that vehicle that was improperly repaired. Am I wrong? :unsure:
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