Truman Fancher III
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I hear ya ding. I guess I have a high pain tolerance but ABOL is changing slowly but surely….one by one.
Anyway…yeah mostly techs but remember…most shops are now run by former techs.
I’m hoping some of these guys will hand this form to their bosses and say “hey look what we can do!”
🙂
That your truck in the Avatar? Love the flame job!
We use an AM hold harmless agreement that must be signed and dated. It created a duty on the insurer to make good if the parts don’t fit.
It is our policy that if you pay for crap, you get crap. I do not believe in OEM price matching schemes as all it does it perpetuate more AM parts on insurer’s so called “estimates” because they know many OEMs will match. That’s not solving the problem of AM parts….it’s simply a band-aid.
Our agreement and how we’ve shown it’s effectiveness causing insurers to pay twice for things along with parts return fees, earned profits etc that the vast majority (not all) insurers simply approve the OEM parts because they know I’m not going to help the parts fit.
You’ll find with a hold harmless agreement and a little education to your customer most of the games come to an end. You’ll be selling OEM parts at OEM list. That’s profit.
Anyone who uses this form needs to make sure the customer NEVER initials the second selection. Always tell them to select the first option.
Furthermore check your state insurance regulations and laws regarding insurers’ responsibilities with respect to parts that must meet some sort of “like kind and quality” standard.
I’ve attached a template for the form. Shoot me a PM or email and I”ll gladly answer any questions you may have.
[b]jimmo wrote:[/b]
[quote]We typically only charge a few hours, make way more in storage. Some places tack on $100-$150 admin fee’s, I don’t know how successfully though. It depends on the job but we as long as the customer wants it fixed at our shop we might do a bit of teardown before the adjuster arrives. Take many pictures along the way.[/quote]We charge for what we do. We also have a min $50.00 admin fee and some are higher as you said above 100-200 dollars. It depends on how much office time was spent on the job. We are successful at collecting it because we don’t let the car go without payment.
Anyone interested in seeing one of our total loss billing forms shoot me a message or email.
Whatever you do, make a profit whether you fix the car or not. It’s not a crime, immoral or otherwise. You provided a service and fixing cars isn’t the only service you provide.
It’s not uncommon for a $1000.00 – $2000.00 total loss bill at our shop. When you sit back and really think about time spent, check(s) written you’ll find these “teardown” only bills are a losing proposition.
Every situation is different….charge accordingly.